As you may be aware, Dental Practices in England have been given the go ahead to re-open from Monday 8th June 2020, in line with the latest measures to release lockdown announced by the Government.
Delighted as we are, the news came as a surprise to members of the dental profession.
Over the last 10 weeks NHS England has been providing Urgent Dental Care from ‘Hubs’. Four of JDRM Dental Care’s seven practices were delighted to be selected to be the Hubs for Leicester, Leicestershire and Rutland.
We have been providing the only Face to Face dentistry available to you throughout the Lockdown. Even so, we were asked to provide this service through a very thorough system to ensure the safety of our patients, teams and the nation to avoid non-essential travel and keep Coronavirus contained. Therefore, your needs would have to be extremely urgent to be accepted for Face to Face care. We of course have maintained our service with Video and Phone consultations, if the need arose, we would refer to one of JDRM Dental Care’s Hub for Face to Face treatment.
As of 8th June, JDRM Dental Care will continue to provide this service. Also, we are behind the scenes, working very hard to prepare the remaining 3 practices to re-open fully for Face to Face dentistry.
When we do open, there will be a reservoir of unmet needs within our patient community and we will be scheduling appointments taking into account:
The urgency of our patient’s needs. The requirements of any vulnerable groups. Our available capacity to recommence your long-term care. Other elective treatments. All the safety guidelines that we are receiving from our regulators.
Please understand that we have been and are working flat out to serve our patients as quickly as we can. We completely understand the frustrations many patients share and how difficult it has been for many of you, but yours and our team’s safety remains our priority.
There is no need to contact the practice at this time for your routine dental care unless you have an emergency. We will call you in due course to book you in for your routine care as the Covid threat level reduces. While threat levels are high, we will need to maintain appointments for groups of patients above.
We appreciate your patience during this transitional period as we all do our best to get us back safely.
The Team at JDRM Dental Care
Dr Ruby Mahal
JDRM Dental Care